{"id":331,"date":"2021-11-26T09:41:15","date_gmt":"2021-11-26T09:41:15","guid":{"rendered":"https:\/\/astrobabes.store\/faqs\/"},"modified":"2024-06-04T18:14:56","modified_gmt":"2024-06-05T00:14:56","slug":"faqs","status":"publish","type":"page","link":"https:\/\/eterglass.com\/en\/faqs\/","title":{"rendered":"FAQ (Frequently Asked Questions)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"331\" class=\"elementor elementor-331\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-243f63a elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"243f63a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-df8aaeb\" data-id=\"df8aaeb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-25cd1db elementor-widget elementor-widget-spacer\" data-id=\"25cd1db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7b9e874 elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-content-align-center elementor-section-column-vertical-align-stretch\" data-id=\"7b9e874\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-59165b0\" data-id=\"59165b0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0480845 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-tm-heading\" data-id=\"0480845\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tm-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"tm-modern-heading tm-modern-heading--style-03 tm-modern-heading--highlight-style-01\">\n\t\t\t\n\t\t\t\t\t<div class=\"heading-primary-wrap\">\n\t\t\t<h2 class=\"heading-primary elementor-heading-title\">Awkwardness gives me great comfort. I\u2019ve never been cool, but I\u2019ve felt cool. I\u2019ve been in the cool place, but I wasn\u2019t really cool \u2013 I was trying to pass for hip or cool.<\/h2>\t\t<\/div>\n\t\t\n\t\t\t\n\t\t\t\t\t<div class=\"heading-description-wrap\">\n\t\t\t<div class=\"heading-description\">\n\t\t\t\tA girl should be two things: classy and fabulous. I am convinced that there can be luxury in simplicity. I wanted to dress the woman who lives and works, not the woman in a painting. It\u2019s hard to balance everything. It\u2019s always challenging. My relationships with producers or photographers \u2013 these are relationships that took years. I can\u2019t get sucked into that celebrity thing, because I think it\u2019s just crass. My aim is to make the poor look rich.\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9403f5a minimog-accordion-style-01 elementor-widget elementor-widget-tm-accordion\" data-id=\"9403f5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;active_first_item&quot;:&quot;1&quot;}\" data-widget_type=\"tm-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"minimog-accordion minimog-accordion-icon-right\">\n\t\t\t\t\t\t\t<div class=\"accordion-section active\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">What is your shipping policy?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p>We ship internationally to most of the USA, Canada, and Europe. Shipping rates can be viewed at checkout. All available options for shipping are listed.<\/p><p>Orders ship out within 2 to 5 business days from the day you place the order.<\/p><p>Shipping does not include the 2 to 3 business days it can take to process the order.The 2 to 5 days shipping orders typically arrive within 7 business days from when you place the order. For international orders the time can be longer.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">How much does it cost to ship internationally?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p>You can check the cost to ship to your country by going through the checkout process and adding your address.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">What is your return policy?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">You can return any <\/span><i><span style=\"font-weight: 400;\">unused<\/span><\/i><span style=\"font-weight: 400;\"> item within 10 days. Shipping costs are non-refundable.<\/span><\/p><p><span style=\"font-weight: 400;\">If you have a defective product, send us a photo to <a href=\"mailto:astrobabesstore@gmail.com\">astrobabesstore@gmail.com<\/a> and we will help you out.<\/span><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">What do I do if my shipment is missing?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">If your package has gone missing in transit or if you don&#8217;t have any shipping info, please contacting us at <a href=\"mailto:astrobabesstore@gmail.com\">astrobabesstore@gmail.com<\/a>.<\/span><\/p><p><span style=\"font-weight: 400;\">In the case of missing packages, we\u2019ll replace your order in its entirety once.<\/span><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">What if my item arrived broken?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">We\u2019ll be happy to replace your order for free. Just send us an image of your broken item and your order number to <\/span><a href=\"mailto:toastrobabes@gmail.com\"><span style=\"font-weight: 400;\">astrobabes@gmail.com<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">How do I clean my pieces?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p>We recommend isopropyl and sea salt.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Awkwardness gives me great comfort. I\u2019ve never been cool, but I\u2019ve felt cool. I\u2019ve been in the cool place, but I wasn\u2019t really cool \u2013 I was trying to pass for hip or cool. A girl should be two things: classy and fabulous. I am convinced that there can be luxury in simplicity. I wanted to dress the woman who lives and works, not the woman in a painting. It\u2019s hard to balance everything. It\u2019s always challenging. My relationships with producers or photographers \u2013 these are relationships that took years. I can\u2019t get sucked into that celebrity thing, because I think it\u2019s just crass. My aim is to make the poor look rich. What is your shipping policy? We ship internationally to most of the USA, Canada, and Europe. Shipping rates can be viewed at checkout. All available options for shipping are listed. Orders ship out within 2 to 5 business days from the day you place the order. Shipping does not include the 2 to 3 business days it can take to process the order.The 2 to 5 days shipping orders typically arrive within 7 business days from when you place the order. For international orders the time can be longer. How much does it cost to ship internationally? You can check the cost to ship to your country by going through the checkout process and adding your address. What is your return policy? You can return any unused item within 10 days. Shipping costs are non-refundable. If you have a defective product, send us a photo to astrobabesstore@gmail.com and we will help you out. What do I do if my shipment is missing? If your package has gone missing in transit or if you don\u2019t have any shipping info, please contacting us at astrobabesstore@gmail.com. In the case of missing packages, we\u2019ll replace your order in its entirety once. What if my item arrived broken? We\u2019ll be happy to replace your order for free. Just send us an image of your broken item and your order number to astrobabes@gmail.com. How do I clean my pieces? We recommend isopropyl and sea salt.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-331","page","type-page","status-publish","hentry","post-no-thumbnail"],"_links":{"self":[{"href":"https:\/\/eterglass.com\/en\/wp-json\/wp\/v2\/pages\/331","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eterglass.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eterglass.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eterglass.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/eterglass.com\/en\/wp-json\/wp\/v2\/comments?post=331"}],"version-history":[{"count":0,"href":"https:\/\/eterglass.com\/en\/wp-json\/wp\/v2\/pages\/331\/revisions"}],"wp:attachment":[{"href":"https:\/\/eterglass.com\/en\/wp-json\/wp\/v2\/media?parent=331"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}